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Frequently Asked Questions...

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ARRIVAL & DEPARTURE
 

Arrival times are coordinated in advance for mid-term and extended stays.
Departure timing will be arranged before move-out.

 

ROOM INFORMATION

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​We rent out our rooms for Mid-term 30+ and Extended Stays. Each room features a comfortable mattress, high-quality linens, towels, complimentary toiletries, a local guide manual, and a secure locking system. Additionally, enjoy entertainment options on the smart TV, including popular streaming services.

Explore our Gallery for room photos.

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  1. Queen bed and private ensuite bath.

  2. Cal King bed and private bath (outside of the bedroom).

  3. Queen bed and shared bath

BOOKING
 

For more info, text us at (818) 805-1545 or Email at: info@casadesoul.us

 

ADDRESS

  • Our property is situated near the intersection of Wilbur Ave and Ventura Blvd in Tarzana, CA.

  • For security reasons, our address is not listed on our website.

  • We will provide you with the address after your stay is confirmed.

 

PROPERTY INFORMATION

​Casa de Soul is a residential home offering extended stays for traveling medical staff and professionals. Suzanne, your host, lives on-site, ensuring your needs are met while respecting your privacy. We have a 30 lb Poodle mix named RiRi, who is kept away from shared spaces and on a leash.

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PARKING
 

  • The only available parking spaces are the two spots on the right side of the driveway. They are first-come, first-served. 

  • Additional parking is available on the street. There are no car or small truck restrictions; you can park anytime without worrying about getting a ticket. 

 

​AMENITIES & SERVICES

As a lodger, you'll enjoy access to our:

 

  • Kitchen to cook and store your food in a refrigerator and a pantry.

  • During quiet times, please prepare food or drinks quietly. 

  • Dining room, living room, outdoor sitting areas, and our sun-warmed swimming pool (it gets cold in the winter).

  • In your room, you’ll find a house manual that will answer your questions during your stay.

  • The manual lists local attractions, restaurants, hiking trails,  grocery stores, pharmacies, and emergency services.

  • Click the link for a complete List of Amenities. 

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QUIET TIMES
Sun-Thu: 10 p.m. - 8 a.m.

Fri-Sat: Midnight - 9 a.m.

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For the enjoyment and consideration of all lodgers, we request that noise levels be kept to a minimum during quiet times. 

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​​​LAUNDRY

 

Laundry room use is included with stays of 30+ days. Optional laundry services are available for an additional fee. Full details are outlined in the stay agreement.

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POLICIES & RULES

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  • Occupancy is limited to 2 residents per room.

  • We value a respectful, considerate living environment. If any concerns arise during your stay, please contact us so they can be addressed promptly.

  • Smoking is not permitted anywhere on the property.

  • The use of illegal drugs, excessive alcohol consumption, or disruptive behavior is not permitted. Behavior that compromises safety or the peaceful enjoyment of the home may result in early termination of the stay, in accordance with the stay agreement.​

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PUBLIC TRANSPORTATION

  • Trains & Buses: Visit TransitSimplified.com for schedules.

  • Uber & Lyft: Download the Uber or Lyft app on your smartphone.

  • Taxi: Call United Taxi at (818) 780-1234.

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CANCELLATIONS, CHANGES & REFUNDS

Cancellations are based on the agreed move-in date outlined in your stay agreement.
Please refer to your Mid-Term or Extended Stay Agreement for full details.

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PRIVACY AND  DATA SECURITY

Your personal information is safe with us.
Click the link to read our Privacy Policy and Data Security

 

CONTACT INFORMATION
 

If you have questions or would like to schedule a phone call, Text Suzanne at (818) 805-1545.
​You can also email us at info@casadesoul.us.

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